Sasavona Hotel Group
Reception System

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Sasavona Hotel Group
Reception System · Booking Platform
Sasavona Holiday Retreat
Sasavona Hotel Group
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Overview

Dashboard

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Arriving today
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Departing today
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Occupancy
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Outstanding balance

Step 1

Capture a booking

A discount isn't available on a government booking. This reduces the real quotation/invoice total, shown as its own line item — the price panel above still previews the standard rate.

"Confirm Booking" writes to the local store instantly — no internet required — and holds the selected unit(s) immediately. Watch the sync log and buffer gauge below react. "Save as Enquiry" does NOT hold or block anything — the guest gets a quotation, but the unit(s) stay fully bookable by anyone else until the enquiry is confirmed from the Enquiries tab. Pick arrival/departure dates first — occupied units for those dates are disabled. Government bookings only apply at Holiday Retreat Villas and Game Lodge; "Guests" is used as the per-person count for government room bookings. A unit, dates, name, contact number and address are required before capturing, saving as an enquiry, or quoting — a quotation doesn't require the booking to be captured first. To generate an invoice for a booking, find it in the Financial tab.

Sasavona Hotel Group
Sasavona Hotel Group
— — — — — QUOTATION — — — — —
Reference:  ·   · 
 ·  VAT Reg No:
Company Name:
Guest Name:
Agent Name:
Address
Tax No.:
Voucher No.:
Cell:
Email:
Telephone:
Agent Reference:
Arrival Date
No. of Adults / No. of Children
No. of Guides
Departure Date
No. of Nights
No. of Rooms

Thank you for the interest shown in the Sasavona Holiday Retreat. We sincerely hope that you will select our accomodation, and it is our pleasure to submit the attached quotation for your consideration.

Please take note of the following important information: --

  • This is only a quotation and no reservations have been made at this point.
  • We will make a provisional booking immediately upon confirmation of your acceptance of this offer and receipt of the signed quote together with our standard Terms & Conditions, as attached.
  • A timely response from you would be most appreciated to avoid changes in the current availability of accommodation for the specific dates requested.
  • A 10% pre-payment is required within 7 days of booking to confirm your booking. After signing the Quote Acceptance Form; a further 15%, 90 days prior to the event; a further 25%, 60 days prior to the event; a further 30%, 30 days prior to the event and the remaining balance 14 days prior to the event.

Please do not hesitate to contact us should you require any further information or assistance regarding this matter.

Payment terms:

DateDescriptionQtyUnit PriceVATTotal
Please email proof of payment to retreat@sasavonah.co.za once payment is made.
Banking Details
Payment Status
Amount Paid
Live status

Occupancy Overview

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Step 2

Local capture & sync queue

No bookings captured yet. Try the button above.
Step 3

Dynamic buffer — …

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— booked
— free
Possible bookings

Enquiries

A quotation was sent, but nothing is held — the requested unit(s) stay fully bookable by anyone else until an enquiry below is confirmed. Confirming is the first and only moment a real availability check runs for it.

Lookup

Search Bookings

Editing here updates the real booking record (and its linked guest profile), not just a document — "Generate Quotation"/"Generate Pro Forma Invoice" above use this booking's saved details. A pro forma invoice is a formal, invoice-formatted document (with banking details) for before the guest has paid — it doesn't create a real invoice or touch payment tracking. "Generate Tax Invoice" creates (or, once one exists, re-downloads) this booking's real invoice as a PDF. To capture a payment, find this booking in the Financial tab.

"Cancel Booking" is the one status change that frees this unit back up in the occupancy board — every other status still counts as occupying. Both actions ask for confirmation before applying a cancellation.

Price Adjustment

A discount isn't available on a government booking. This changes what the NEXT generated quotation/invoice shows — an already-issued one doesn't change retroactively.

Overview

Financial

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Total Bookings
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Paid in Full
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Partial
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Outstanding
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Credit

Every booking is listed below by default — the fields above narrow it, they're never required. Click a row to view/edit that booking; use "Capture Payment" to record money received without leaving this tab.

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Payment

For a payment taken in person right now (card, cash) — not for reconciling a bank statement, that's the CSV import below.

Capture Payment

Payments

Import Bank Payments

Columns: invoice_reference, amount_paid, payment_date, payment_method, bank_reference_raw (optional), notes (optional). Only an exact invoice reference match is auto-applied — everything else (wrong amount, no match) lands in the review queue below, never guessed by name.

Review Queue

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Overview

Calendar

One property's units at a time — bookings that leave a unit still show grayed at the edge of the month they overlap. Click any bar or list row to view/edit that booking.

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Inquiry Tentative Confirmed Checked In Checked Out No-Show Outstanding Partial Paid Credit Not Invoiced
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Business Performance

Reports

Pickup Report

Bookings captured (not arriving) in the last 24 or 48 hours, excluding cancelled.

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ADR & RevPAR

Revenue attributed by arrival date falling in the selected period (not prorated night-by-night for a stay spanning the period boundary — a deliberate simplification). Only confirmed / checked-in / checked-out bookings count.

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Occupancy Trend

Day-by-day occupancy for the selected period, ending today — the same occupied-unit rule as the Occupancy Overview board, just evaluated per calendar day instead of "right now, regardless of dates".

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Connected

Channels

WebsiteDemo
Branded booking widget, same hub, live availability.
WhatsAppDemo
Guided chat flow writes into the same central hub.
Booking.comSimulated
Webhook receiver ready — pending partner API credentials.
Phase 1 prototype — Glenzwick Communications for Sasavona Hotel Group